Delivery included to the United States

Digital Government and Public Interaction

Digital Government and Public Interaction Platforms, Chatbots, and Public Satisfaction

Hardback (24 Sep 2024)

  • $246.85
Add to basket

Includes delivery to the United States

10+ copies available online - Usually dispatched within 7 days

Publisher's Synopsis

"The transition from traditional human-driven government consultations to AI-driven services represents a significant shift in public administration. This book explores this transition with a particular focus on improving public satisfaction. By investigating the factors that influence public satisfaction with government chatbots, we take a dual perspective, considering both the government's supply side and the diverse demands of the public"--.

Book information

ISBN: 9798369336656
Publisher: IGI Global
Imprint: IGI Global
Pub date:
DEWEY: 352.384028563
DEWEY edition: 23/eng/20250317
Language: English
Weight: 767g
Height: 254mm
Width: 178mm
Spine width: 19mm