Paperback (02 Sep 2019)
Includes delivery to the United States
10+ copies available online - Usually dispatched within 7 days
We are living in the age of experience. With the proliferation of tools that allow better and more holistic design of customer experience and employee experience, comes an increased ability to measure, analyze, and optimize. This new age of increased integration means that successful CX and EX involves many teams and departments within an organization to become successful.
| ISBN: | 9781690018636 |
| Publisher: | Amazon Digital Services LLC - Kdp |
| Imprint: | Independently Published |
| Pub date: | 02 Sep 2019 |
| Language: | English |
| Number of pages: | 180 |
| Weight: | 249g |
| Height: | 229mm |
| Width: | 152mm |
| Spine width: | 10mm |
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