Publisher's Synopsis
This report describes a project which developed a set of 14 internal, company-specific management standards for common work-related stressors. A "bottom-up" stress risk assessment approach was used to identify work-related stressors affecting team members in two organizations, BP and East of Scotland Water. The final versions of the standards, and a description of the process used in their development, are provided. In addition, a set of human factors triggers for use during a task-based risk assessment was developed and implemented. Although the standards and human factor triggers were developed within specific industries, it is likely that they will be relevant and useful to many organisations who wish to adopt a preventative approach to work-related stress.