Publisher's Synopsis
Mathes and Stevenson's Designing Technical Reports has been acclaimed as one of the most influential books in the field of technical communications. The first technical communications textbook with a rhetorical or design process perspective, it is based on the premise that audience and purpose should shape the design of technical reports and documents. Recognizing that most reports exist as instruments of organizational communication, Mathes and Stevenson stress the role that communication plays within organizational systems and the relevance of organizational behavior to designing technical reports. Expanded from ten chapters to sixteen, the second edition covers several new areas and incorporates in all topic discussions the most recent research in organizational behavior and in communication. It reflects the author's extensive consulting experience for major corporations and for various parts of the criminal justice system. The book's solid theoretical underpinnings— rhetoric, organizational behavior research, and communication research —are complemented by extensive real-world applications of management communication.
