Publisher's Synopsis
Governments have widely recognized the potential of new information and communication technologies (ICT) to bring about fundamental renewal, not only in their ways of functioning but also in their attitude towards other organizations, societal groups or individuals. Shaping new forms of governance in an information age requires knowledge of the dynamics of electronic processes and structures in the public sector as well as an adequate insight into the capabilities associated with ICT. This volume aims to promote further understanding and knowledge of the dynamics of electronic government and, hence, the future of this endeavour. It analyzes visions of electronic government and gives examples of an already active electronic government. Thus it explores directions of developments at the crossroads of technological innovation and organizational change in governments.