Publisher's Synopsis
Excerpt from Design and Implementation of Decision Support Systems in the Public Sector
Experience in dss design has also indicated the importance of flexibility, ease of use (at least by an intermediary), and adaptability. Design methodologies such as middle - out (ness, 1975) or prototyping (keen and Gambino, 1981) are explicitly directed towards achieving these characteristics. These design approaches assume there will be significant user and analyst learning both in terms of the technology as well as with regard to the decision process. This learning is enhanced (perhaps even made possible) by developing an initial system with the characteristics described above. As both the user and analyst move along a learning curve, the system is adapted to support their evolving information and learning needs.
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