Paperback (24 May 2015)
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Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as CET, RTMT, LDAP Browser, and WinGrep. Written by Michael HouTong Luo, CCIE# 6183 (Routing/Switching and Collaboration), author of "Deploying Cisco Unified Presence".
| ISBN: | 9781329184626 |
| Publisher: | Lulu Press |
| Imprint: | Lulu.com |
| Pub date: | 24 May 2015 |
| Language: | English |
| Number of pages: | 312 |
| Weight: | 628g |
| Height: | 188mm |
| Width: | 244mm |
| Spine width: | 21mm |
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