Publisher's Synopsis
An overview of the 20 elements that comprise the ISO 9000 Standard. ISO 9000 is a set of standards to ensure that companies achieve and maintain effective quality systems. Manufacturing companies and their suppliers have been the strong leaders in achieving registration, especially if they do business internationally. The work introduces the basic concepts and benefits of having the ISO 9000 certification, and is written as an overview for managers, engineers, manufacturing and production supervisors. Practical, step-by-step details are given for the implementation, documentation and certification process involved in ISO 9000.
