Publisher's Synopsis
Conflicts are inevitable in businesses, non-profit organizations, homes and one to one relationships. DEALING WITH DIFFERENCES, provides coherent and useful ways of thinking about and implementing effective strategies, methods and tools for preventing and resolving disputes and confrontations. The text outlines ways to approach differences positively and creatively to turn conflicts into win/win relationships. The "how to" advice is field tested and practical, based upon the author's extensive research and thousands of experiences as a business manager, management consultant, commercial real estate broker, civic leader, father, spouse, and mentor. The material addresses preparation, planning, execution and creative improvisation in managing relationships with business associates, members of organizations of all types, friends, teens and other family members. A radical proposal for bringing some sanity to our polarized political arena is included.
