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Customer Service in the Information Environment

Customer Service in the Information Environment

Book (15 Dec 1993)

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Publisher's Synopsis

Begins the new Information Services Management Series, a range of handbooks that apply contemporary management principles and techniques to specific situations faced by information services professionals. The first volume in the series is a practical guide for librarians and information services managers, outlining the reasons for developing and im

Book information

ISBN: 9781857390049
Publisher: Bowker Saur
Imprint: Bowker Saur
Pub date:
DEWEY: 025.52
DEWEY edition: 20
Language: English
Number of pages: 144
Weight: 363g
Height: 241mm
Width: 165mm
Spine width: 14mm