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Customer Service and the Telephone

Customer Service and the Telephone - Business Skills Express Series

Paperback (30 May 1994)

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    Publisher's Synopsis

    The Business Skills Express Series covers a broad range of key business skills and topics in a fast, interactive format that should appeal to employees, managers and trainers alike. These authoritative books deliver training and give readers new ways to increase productivity and career satisfaction. This book covers customer service and the telephone.

    Book information

    ISBN: 9780786302246
    Publisher: McGraw-Hill Education
    Imprint: McGraw Hill
    Pub date:
    DEWEY: 658.812
    DEWEY edition: 20
    Number of pages: 94
    Weight: 235g
    Height: 231mm
    Width: 188mm
    Spine width: 7mm

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