2nd Edition
Paperback (30 Sep 2000)
Not available for sale
Out of stock
This text presents a perspective on what really happens between customers and suppliers. Then it presents a customer service model based on the win-win model of negotiation, which can be used to deliver satisfying customer service.
| ISBN: | 9781571121073 |
| Publisher: | Stenhouse |
| Imprint: | Stenhouse |
| Pub date: | 30 Sep 2000 |
| Edition: | 2nd Edition |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Number of pages: | 211 |
| Weight: | -1g |
| Height: | 230mm |
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