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Customer-Driven Strategy

Customer-Driven Strategy Winning Through Operational Excellence

Hardback (22 Nov 1994)

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Publisher's Synopsis

This indispensable resource presents a straightforward technique to evolve a customer–driven perspective from new product development in order to effectively manage the supply chain. Explains how to leverage continuous improvement initiatives to attain higher levels of performance, create accurate performance measures and maximize the market impact of novel product releases. Includes examples from leading companies.

Book information

ISBN: 9780471132172
Publisher: John Wiley & Sons, Inc.
Imprint: John Wiley & Sons, Inc.
Pub date:
Language: English
Number of pages: 304
Weight: 618g
Height: 235mm
Width: 163mm
Spine width: 26mm