Publisher's Synopsis
Butscher's step-by-step guide explains the key to customer loyalty lies in identifying and offering your customers the right mix of financial and non-financial benefits.
Hardback (30 Jul 1998)
Not available for sale
Out of stock
Butscher's step-by-step guide explains the key to customer loyalty lies in identifying and offering your customers the right mix of financial and non-financial benefits.
ISBN: | 9780566080241 |
Publisher: | Gower |
Imprint: | Gower |
Pub date: | 30 Jul 1998 |
DEWEY: | 658.812 |
DEWEY edition: | 21 |
Language: | English |
Number of pages: | 267 |
Weight: | -1g |
Height: | 163mm |
Width: | 242mm |
Spine width: | 19mm |