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Customer Care Center Professionell Managen

Customer Care Center Professionell Managen Strategien — Erfolgsfaktoren — Praxisbeispiele

2003rd edition

Hardback (20 Mar 2003) | German

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    Other formats & editions

    New
    Paperback (26 Mar 2012) - Softcover reprint of the original 1st ed. 2003 RRP $61.51 $53.90

    Publisher's Synopsis

    Experten aus Wissenschaft und Praxis beschreiben die zielführenden Strategien und zentralen Erfolgsfaktoren für den Aufbau und Betrieb von Customer Care Centern. Ausgewählte Beispiele aus Industrie- und Dienstleistungsunternehmen illustrieren, wie die Strategien in der Praxis funktionieren.


    Book information

    ISBN: 9783409123570
    Publisher: Gabler Verlag
    Imprint: Gabler Verlag
    Pub date:
    Edition: 2003rd edition
    Language: German
    Number of pages: 275
    Weight: 540g
    Height: 223mm
    Width: 168mm
    Spine width: 27mm

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