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Cruise Management

Cruise Management Information and Decision Support Systems

2012nd edition

Paperback (29 Oct 2011)

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Publisher's Synopsis

Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators' back-offices and for cruisers' consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.

Book information

ISBN: 9783834932723
Publisher: Gabler Verlag
Imprint: Gabler Verlag
Pub date:
Edition: 2012nd edition
Language: English
Number of pages: 249
Weight: 344g
Height: 210mm
Width: 148mm
Spine width: 18mm