Publisher's Synopsis
A practical text designed for all health professionals. It addresses therapeutic communication (ie communication between health professionals and their patients), communication between health professionals and, crucially, the critical relationship between communication and patient safety. The product starts with the foundations of the concept of therapeutic communication (i.e. communication between health professionals and their patients), then extends the focus to include communication between health professionals, and critically, the relationship between communication and patient safety. Samples Download the detailed table of contents Preview a sample chapter from Critical Conversations for Patient Safety.
