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Creating and Driving Service Excellence

Creating and Driving Service Excellence An Executive's Guide to IT Service Management

Paperback (01 Jan 2011)

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About the Publisher

TSO

TSO is one of the largest publishers by volume in the UK, publishing more than 9,000 titles a year in print and digital formats for a wide range of clients. We are part of the Williams Lea Group, the global leader in corporate information solutions.

Book information

ISBN: 9780117069022
Publisher: TSO
Imprint: TSO
Pub date:
DEWEY: 004.068
DEWEY edition: 23
Number of pages: 72
Weight: 80g
Height: 159mm
Width: 98mm
Spine width: 12mm