Publisher's Synopsis
Focused on problem-prevention driven quality engineering and control from a systems point of view, this comprehensive text addresses the subject from two broad categories: the experience of quality and the creation of quality. The text emphasizes proactive pre-process level design and analysis activity, covering the full range of diagnostic and experimental tools and including fundamentals of probability and statistics, Total Quality Management, and quality function deployment. The text covers not only currently prevalent reactive quality assurance strategies, aimed at managing losses and at detecting and correcting problems which already exist, but also more speculative proactive strategies involving an emphasis on physical cause-and-effect knowledge, risk analysis, experience, and judgment to justify action versus historical physical observations. The qualitative nature of Sections One through Four and Eight of the text require broad thinking skills. Sections Five through Seven present technical information and techniques.
