Paperback (01 Jan 1999)
Not available for sale
Out of stock
Examines how healthcare companies can save money by keeping current customers rather than finding new ones. Suggests that in return for getting quality and service, consumers could volunteer, contribute, help govern, and provide word-of-mouth advertising. Includes no index. Annotation c. Book News, Inc., Portland, OR (booknews.com).
| ISBN: | 9781567931082 |
| Publisher: | Health Administration Press |
| Imprint: | Health Administration Press |
| Pub date: | 01 Jan 1999 |
| DEWEY: | 362.1068 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 203 |
| Weight: | 294g |
| Height: | 317mm |
| Width: | 152mm |
| Spine width: | 6mm |
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