Publisher's Synopsis
An easy read textbook teaching nonprofessional counselors, volunteers, 12-step, church and group leaders, and anyone who wants to build more professional counseling skills. This book addresses the common counseling needs presented including how to manage people's problem behaviors in a volunteer, work or relational setting. Includes: *relational issues from premarital, marital, to grief counseling over a death or other loss *dialogues for most issues so you will know what to expect, what to say, and why *educational content to alert you to manipulations, defenses, behaviors and the mind-set of troubled people *who you should try to help or refer elsewhere *how to assess the person and the problem *the "why's" of people's behavior and the "how's" to help them *supervisory instructional tips for managers of nonprofessional counselors *the administrative basics of managing a counseling/support service *tools/handouts for clients to open their eyes, to help set goals *a faith based, non-denominational Christian perspective, with Scriptures *a Knowledge Test and answers
