Book (23 Jun 2010)
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Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this title deals with issues surrounding service retirement.
| ISBN: | 9780113312351 |
| Publisher: | Stationery Office |
| Imprint: | Stationery Office |
| Pub date: | 23 Jun 2010 |
| Number of pages: | 188 |
| Weight: | -1g |
| Height: | 215mm |
| Width: | 280mm |
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