Paperback (10 Nov 2009)
Includes delivery to the United States
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CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
Cambridge University Press dates from 1534 and is part of the University of Cambridge. We further the University's mission by disseminating knowledge in the pursuit of education, learning and research at the highest international levels of excellence.
| ISBN: | 9780521124737 |
| Publisher: | Cambridge University Press |
| Imprint: | Cambridge University Press |
| Pub date: | 10 Nov 2009 |
| Language: | English |
| Number of pages: | 136 |
| Weight: | 390g |
| Height: | 212mm |
| Width: | 296mm |
| Spine width: | 12mm |
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