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Competitive Strategies for Service Organisations

Competitive Strategies for Service Organisations

Hardback (19 Jul 1999)

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Publisher's Synopsis

This text pulls together the various analytical concepts, models and techniques of traditional corporate strategy against a backdrop of the service industry environment in the light of a new global context. It expounds the central role of the service industries and redefines them within a new international framework.

About the Publisher

Palgrave Macmillan

From award-winning research which changes the world to textbooks and study guides which educate and inspire, we publish across the humanities, social sciences and business for academics, students, professionals and librarians worldwide.With offices in London and New York, and sales teams across 50 countries, we have a global reach and as part of Macmillan Science and Education, are proud to uphold an unbroken tradition of over 170 years of academic publishing.

Book information

ISBN: 9780333716809
Publisher: Macmillan Education UK
Imprint: Palgrave Macmillan
Pub date:
DEWEY: 658.4012
DEWEY edition: 21
Language: English
Number of pages: 327
Weight: 528g
Height: 240mm
Width: 160mm
Spine width: 25mm