Book (17 Jan 1992)
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A guide to improving customer care at all levels within an organization. It is targeted at all organizations which deal with customers, such as hotels, local authorities, and consumer services, and is illustrated throughout with cases and examples drawn from all sectors.
| ISBN: | 9781855240520 |
| Publisher: | Croner |
| Imprint: | Croner |
| Pub date: | 17 Jan 1992 |
| Language: | English |
| Number of pages: | 341 |
| Weight: | -1g |
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