Publisher's Synopsis
Effective risk communication is necessary to reduce the billions of dollars in damage and hundreds of fatalities that occur yearly from floods in the United States. The purpose of this report is to help Department of Homeland Security officials identify ways to improve protective action flood guidance in response to growing flood risks that continue to cause adverse effects and threaten lives and property. Drawing on a review of academic and grey literature, authors used a conceptual framework, which was operationalized to review Federal Emergency Management Agency (FEMA)'s flood protective action guidance through the lens of a social-ecological model-comprising individual, relationship, community, and societal factors. Authors then took a broader look at risk communication best practices to collect principles that could help improve the effectiveness of flood risk communication, and developed recommendations for implementation. This st