Publisher's Synopsis
Communication Skills for the Processing of Words is designed to teach and reinforce the communication skills necessary for entry into the business environment. In addition to providing users with a firm base in the language arts, the book helps develop the decision-making skills necessary for success in today's offices. This book, also, focuses on specific grammar and punctuation rules. The realistic application materials address such business-related topics as stress, business ethics, listening skills, office technology, management skills, quality circles, and computer information