Publisher's Synopsis
Intended for the professional health instructor wishing to implement a training initiative, this book gives guidance in the planning, implementation and evaluation of communication skills programmes.;The authors present the concepts of interpersonal communications skills, assess the importance of effective communication, develop an applied theoretical foundation for the communication skill process to underpin training, outline procedures for identifying professional contexts, detail communication skills and strategies presently included in the health professions' literature.;Throughout the book practical exercises are included.
