Publisher's Synopsis
COLLABORATE is the professional case manager's guide to the implementation of a competency-based practice - an approach vital to high quality and cost-effective patient care. This practical book identifies and defines the categories of competence that drive positive outcomes for the patient, organization, and - most importantly - for the case manager.
The book is presented in four sections that (1) provide the rationale for a competency-based approach; (2) identify and describe eleven competencies, one for each letter of COLLABORATE; (3) review how the competencies benefit the case manager and organization; and (4) considers the future of case management practice.
Not only is COLLABORATE an indispensable resource for the case management professional who aims to improve his/her level of practice excellence, but it also empowers anyone tasked with improving a patient's health care experience and quality of life. It provides the tools necessary to transform practice from task orientation to one that drives positive outcomes.
The book is presented in four sections that (1) provide the rationale for a competency-based approach; (2) identify and describe eleven competencies, one for each letter of COLLABORATE; (3) review how the competencies benefit the case manager and organization; and (4) considers the future of case management practice.
Not only is COLLABORATE an indispensable resource for the case management professional who aims to improve his/her level of practice excellence, but it also empowers anyone tasked with improving a patient's health care experience and quality of life. It provides the tools necessary to transform practice from task orientation to one that drives positive outcomes.
