Publisher's Synopsis
In this provocative, common-sense book, Mark Dando shows you how to stack together four powerful approaches to developing people in the essential skills that really make a difference to their ability to perform. Providing simple clarity, he outlines the neurological implications and learning objectives for each approach; describes how to increase effectiveness by keeping things simple; and explores the key skills of connecting and listening that will make all the difference to what you do. As a result, you'll help people to high performance more quickly, save yourself time to concentrate on your own work, and be more confident that you know what to do and why for maximum impact.
