Publisher's Synopsis
Verna Valentino is a fast-talking, free-thinking grown-up orphan who has been forced to take a job in a call centre just before Christmas. With a bitch called Helga assaulting her ears by day and a greedy landlord knocking on her door at night, Verna's uneventful existnece is in a state of turmoil. Two decades older than the other callers, alone in the world with no secret past and no future to look forward to, Verna invents the life she feels others will expect to hear. Touched by the sadness and rudeness she encounters at the end of the line, Ms Valentino takes justice into her own hands and doles out appropriate punishment and reward. Packed full of chuckles, puzzles and visual clues, this is not just a book, it's a journey of engagement.
