Publisher's Synopsis
Discover the art of exceptional customer service with Customer Service Skills by Mulualem Hagos. This guide provides actionable strategies to attract, retain, and delight customers. Learn why the customer is king and how to build meaningful relationships that drive loyalty. With practical insights on communication, branding, loyalty programs, and customer retention, this book is a must-read for business professionals. Whether you are an entrepreneur, team leader, or customer service agent, gain tools to transform interactions into lasting connections. Build trust, grow your brand, and achieve success by putting your customers first.
