Publisher's Synopsis
One of a series of regularly updated Study Texts providing coverage of the examinations of the Chartered Institute of Banking (CIB), this covers the entire syllabus and includes numerous questions from past examinations with full suggested solutions.;It aims to explain the basic principles of staff supervision and how this is affected by banks' organizational structures and management policy. The text follows the syllabus and includes extensive use of case studies to relate theory to practice and prepare the student for the case study element of the exam.