Publisher's Synopsis
This communication manual applies the rhetorical principles of writing and speaking to managerial communication. It offers guidance for specific tasks of writing (letters, memos, reports, proposals and resumes) and of speaking (meetings, group presentations, and question and answer sessions). There are end-of-chapter exercises and an end-of-book exercise workshop to provide practice in common forms of communication. The text reflects the use of new technology in the research process.
