Paperback (31 Dec 2003)
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This manual guides business users through the planning, delivery and management of quality IT services. It is concerned with helping business managers understand IT service provision.
TSO is one of the largest publishers by volume in the UK, publishing more than 9,000 titles a year in print and digital formats for a wide range of clients. We are part of the Williams Lea Group, the global leader in corporate information solutions.
| ISBN: | 9780113308941 |
| Publisher: | TSO |
| Imprint: | TSO |
| Pub date: | 31 Dec 2003 |
| DEWEY: | 658.4038 |
| DEWEY edition: | 22 |
| Number of pages: | 177 |
| Weight: | 703g |
| Height: | 286mm |
| Width: | 210mm |
| Spine width: | 13mm |
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