Publisher's Synopsis
An introduction to data and telecommunications in business, this text stresses management, design and technology. Most texts are purely managerial and fail to cover the critical technical topics, and others are extremely technical and appeal only to engineers and computer scientists. This book, on the other hand, is for managers, yet provides the technical information that is critical to an understanding of the breakthroughs in this rapidly changing field. This edition has been substantially updated and reorganized to reflect the needs of the student and includes a new chapter on voice communications, increased coverage of Wide;Area Networks (WANs), ISDN and international data communications standards.
