Publisher's Synopsis
National Vocational Qualifications in Business Administration are concerned with the assessment of skills and evidence of knowledge, but it is up to the tutor to provide a learning route to competence and to ensure that students have a broad understanding of the context in which they will be working. This is the first of two books offering a Level 2 learning programme which aims to prepare students for NVQ assessment and to give them a thorough grounding in modern office procedures.;For ease of use, the book is organized according to NVQ units. Within each section, in addition to the essential knowledge and practical tasks required by the NVQ criteria, there is an exploration of the relevant working environment. Students are encouraged to investigate the reasons why office procedures have become established, so that they can apply their skills with genuine understanding, and each unit ends with an integrated assignment which can be used for practice or for actual assessment.
