Publisher's Synopsis
Telling Ain't Training has become a classic book in the field of workplace learning, and readers around the world have taken to heart the book's central admonition to be ""learner advocates"" who seek to ""transform learners,"" not merely transmit information. This book, written in the same breezy, easy-to-read style with accompanying icons, provides you with concrete actions and support materials to allow you to implement these powerful principles in your organization. The book includes dozens of worksheets, assessments, tools, and advice that can be applied immediately. In addition, all these important support materials are included on the accompanying CD-ROM.
