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BTEC Level 2 Technical Certificate in Business Customer Services Operations. Learner Handbook

BTEC Level 2 Technical Certificate in Business Customer Services Operations. Learner Handbook - BTEC L2 Technicals Business

Paperback (27 Oct 2017)

  • $27.37
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    Publisher's Synopsis

    Packed with practical activities and planning support to help you deliver these exciting new qualifications.

    • A complete unit-by-unit course companion for learners.
    • Helps prepare learners for specific job roles.
    • Includes 'Hands on' and 'Ready for Work?' features to develop practical skills.
    • Assessment practice activities and dedicated 'Getting Ready for Assessment' sections support preparation for assignments, tasks and external tests.

    Book information

    ISBN: 9781292197401
    Publisher: Pearson Education
    Imprint: Pearson Education
    Pub date:
    DEWEY: 650
    DEWEY edition: 23
    Language: English
    Weight: 528g
    Height: 212mm
    Width: 298mm
    Spine width: 12mm

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