Publisher's Synopsis
Assessment Tools provides a series of proven techniques for assessing a wide range of activities in human service programmes. Lauffer draws on the experiences of professionals in assessing individuals and families, in organizing voluntary associations at the community level, in training and staff development, in programme planning, and in agency management. Task analysis, the nominal group technique, force field analysis -- all concepts or procedures drawn from the social sciences -- are clearly explained and illustrated in a format that follows case examples with a discussion of the history of each tool and its multiple uses. Lauffer shows the advantages of applying different techniques to the same job. Checklists, glossaries of terms, examples of questionnaires or simulation aids, and lists of further reading enhance the book′s value as a practical guide to gathering and organizing information for decision-making.
