Publisher's Synopsis
The DoD is currently pursuing a wholesale transformation that impacts all facets of DoD operations and responsibilities. At the same time, the commercial sector has been experiencing significant changes that drive them to look for new ways of remaining competitive and profitable. Leveraging knowledge (intellectual capital) to increase efficiency and effectiveness within the organization has become a popular management technique that has been successful in many commercial firms. The DoD has noted the commercial sector successes and initiatives to better manage knowledge are being developed and implemented on an enterprise-wide basis as well as on a local-organizational basis. Previous research suggests that an organization's readiness for change is a critical factor in whether or not implementation of knowledge management projects is successful. The previous research also suggests that readiness for change is determined by change content, process, context, and individual variables.
