Publisher's Synopsis
The issue of managing anger is pertinent in all walks of life, and in the business arena anger management is a valuable skill to acquire and apply. The stress of working life can give rise to angry outbursts from both management and staff, and those who want to survive the course need the tools to cope with their anger and to manage anger from others.
Anger Management in a Week is aimed at those who want to manage their own anger in the workplace to ensure a calm and productive working life. It also offers valuable coping techniques to those who have to deal with angry colleagues on a regular basis.
Sandi Mann provides a variety of ways in which to recognise why anger occurs, and gives valuable guidance on how to deal with it calmly, tactfully and with the results you want. Proven and up-to-date physical, cognitive and behavioural techniques are covered, all giving practical tips on how to address rage within yourself and others and improve your working life.
