Publisher's Synopsis
Queueing Theory is studied by operational researchers, statisticians, mathematicians, probabilists and engineers. It is the study of the problem of congestion or queues and arises in a variety of fields where there is a service to be offered and accepted. The analysis of queueing problems makes extensive use of the theory of stochastic processes. This book introduces the stochastic theory and modelling processes required to solve queueing problems. It has exercises and solutions based around each theory and some 'life sized' examples for the students to test their analytical skills. The book is suitable for use as a textbook alongside a course on queueing or stochastic processes and, because the examples used are taken from a wide range of applications, students from statistical, mathematical and engineering disciplines will find something of relevance.
