Publisher's Synopsis
This book describes how to plan, organize, develop, and improve case management programs that reach their full potential in both the clinical and financial management of care. In presenting case management as an overall patient care strategy, the author outlines a planning framework for program development and also provides practical advice on addressing obstacles as they occur. To illustrate key concepts, the book draws on a wide variety of case examples from innovative case management programs across the country. Useful for chief operating officers, nurse executives, medical directors, directors of managed care, planners, and administrators.
