Hardback (30 Jun 1996)
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This series aims to create an academic, theoretically driven dialogue on the management of quality efforts in organizations. It is built around three major dimensions: customer focus, continuous improvement and employee involvement.
| ISBN: | 9780762301157 |
| Publisher: | JAI |
| Imprint: | JAI |
| Pub date: | 30 Jun 1996 |
| DEWEY: | 658.562 |
| DEWEY edition: | 20 |
| Number of pages: | 360 |
| Weight: | 500g |
| Height: | 230mm |
| Width: | 150mm |
| Spine width: | 31mm |
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