Publisher's Synopsis
Accountability Matters... to everyone!Yet sometimes we may wonder why it matters, especially in business. Accountability in the Workplace: Why Does it Matter? answers this question and a lot more. This book was written to promote building healthy accountability cultures in the workplace to alleviate the injustices that severely influence the business world and the communities that surround it.Dr. Angelica Pigman believes that accountability matters because employee performance sets the pace for a company's success in the marketplace. Accountability is also a major concern in the workplace because it affects the tangible outcomes of a business organization and it directly affects their bottom line. No or limited productivity, no profitability!Accountability matters internally because it fosters respect, trust, and productivity in a company's business environment. It matters externally because it fosters customer satisfaction, builds brand loyalty, and establishes a company's industry foothold. In this book, it is our goal to thoroughly address the issue by defining the problem, suggesting viable solutions and reestablishing the importance of its consideration when mapping out business strategies for mission success in the 21st Century.
