Publisher's Synopsis
It's up to you to measure the value of your academic library and how it delivers on your institution's goals. The question is how to do it efficiently and effectively. This resource from Megan Oakleaf, who wrote a benchmark 2010 ACRL report on library value, will help you apply value and impact concepts to your own library. It includes 52 activities designed as part of professional development workshops and in consultation with libraries. By using this book, you'll learn how to identify your stakeholders, listen to them, take new approaches to addressing value, and ultimately position your library as an increasingly valued asset. The activities inside will guide you through such key issues as
- stakeholder views of library servicescapes;
- institutional communications audit;
- assessment fears, challenges, and barriers;
- impact on student retention;
- involving the entire library organization; and
- reporting the results.
