Publisher's Synopsis
A Little Book of DISC-overy: Understanding People in Dentistry
What if the secret to better patient care, stronger team dynamics, and less stress at work... was simply just understanding people better?
In this accessible and practical guide, dental professional and educator Claire Berry, introduces the DISC personality model through a dental lens, helping you recognise behavioural styles in yourself, your patients, and your team. Whether you're a newly qualified clinician or a seasoned practitioner to practice owner, DISC gives you tools to communicate more clearly, manage conflict with confidence, and build trust - chairside and behind the scenes.
Packed with relatable case studies, real-life scenarios, and actionable strategies, A Little Book of DISC-overy will help you:
Decode team tensions and reduce miscommunication
Tailor your patient communication style for better treatment acceptance
Build a more collaborative, empathetic, and effective dental workplace
Because understanding plaque is one thing. Understanding people? That's the real game changer.
