Publisher's Synopsis
This volume deals primarily with the business of tourism, but the way Australians once travelled and experienced tourism is also part of the story. The author traces the beginnings of tourism, first attempts at defining it, how ways of measuring it were introduced, how the need for research was acknowledged and how levels of education relating to hospitality and tourism were progressively raised. Finally, the book looks to the future: at the IT revolution and transport innovations that will help reshape the industry. It also examines what can be learnt from past experience.