Publisher's Synopsis
With specific examples illustrating how the law works in practice, this guide covers the main areas of consumer law, updated to take into account the most recent changes, including the Financial Services Act 1986, the Consumer Protection Act 1987 and Directives from the European Community. Topics covered include pursuing complaints, contracts and exclusion clauses, food - hygiene, nutritional labelling, additives, irradiation - defective goods and services, trade descriptions and service industries such as banks and building societies.
